Load your call records
Drop one or more CDR export files here, or choose them manually.
Duplicate calls to the same number are merged automatically — the most recent call wins.
Accepts .csv, .xlsx, .xls · multiple files supported
All records
0
filename.csv
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SMTWTFS
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Sr. No.
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Lead
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Phone
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Disposition
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Agent
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List / Campaign
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Last call
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Attempts
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Ring
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Talk
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Hold
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Notes
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Recording
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Agent Performance & Analytics
Select an individual agent from the dropdown to view their specific talk time, disposition outcomes, and metrics
Specific date:
Month Year
SMTWTFS
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Active Agents
0
Across 0 calls
Total Talk Time
00:00
Avg per call: 0s
Answered Calls
0
0% answer rate
Top Performer
—
Highest talk duration
Agent Talk Time (Minutes)
Total cumulative duration spoken on callsNo records found
Call Statuses & Dispositions
Breakdown of call outcomesNo status records found
Agent Metrics & Breakdown Table
Click "View Calls" on any agent to inspect their individual call rows0 records
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